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What our customers have to say about us...

Regarding our custom hats:

Hello To All At The Hattery
I received my hats a couple days ago.You guys are great! The hats were just as I requested,the shipping was lighting fast,and all communication was business like and very friendly. Now that's how you run a successful business. You don't see that kind of professionalism enough any more.

Thanks To All Of You

Carlos Hulse


 

"Well my hat finally arrived! I took it out of the box and popped it on my head....
Perfect fit! Totally Amazing!! Thanks so much - Great Job"

Cheers,
Sandy Hansma


Hi Shorty,
I read an article about you several years ago in a magazine and purchased one of your hats on 1-19-08 at Maverick weatern wear in the historic Fort Worth, Tx. stockyards. I love the way the hat looks and fits, I've received many compliments on the hat. Thanks for keeping the hats hand made, an art that is fading away in lots of different products.
Sincerely,
Denny Weir Yantis, Tx.  1982 PRCA Bull Riding Rookie of the Year

Thanks again my hat arrived and it fits great and looks even better!

Thanks again.
Best Regards,
Bill Shupper
Mark Harmon Bombers

Shorty and Bobbie,
My Caboy hat is great, you do beautiful work. The hats is so nice, I went out and bought a horse.
The Mark Harmon Bombers are all thankful,
Mark Heydorff
CFO / COO
Harris & Ruth Painting Contracting

Shorty, Bobbie:
My "Caboy" hat has arrived ! It is better than I expected! Wonderful. Great look! Sits beautifully!
Thank you!!!
Peter Dubrawski
Mark Harmon Bombers


Shorty,
Just had to let you know: MY HAT IS PERFECT!!! Thanks!I didn't believe you when you said that a hat you made, wouldn't come off my head. I almost called and told you to add a stampede string. Well, you were exactly right! My hat stays on, no matter what I'm doing!! So, besides looking way cool, it stays on my head, where it belongs. What more could a cowgirl ask for??!
Again, many thanks!
Tacy Raybold

 


"I love my hat. It fits like a glove. I can't get over how light-weight it is yet it is stiff and firm, also how velvety smooth it is. It's a gorgeous hat. The icing on the cake is the buckle on the hat band. It has my initial on it, "S". It may have been your initial when it left your shop, but now it's mine. That's a nice touch. I have absolutely no regrets spending the money or buying it from you. I will always recommend you when the subject of hats comes up".
Steve Waltenburg
Trail's End Kennel & Work N Stockdogs
Phelan, CA

 


"Most everyone I associate with wears a hat at one time or another, and most hats work for casual or special occasion wear. I'm writing you to say that there's only one hat that has held up to working and wearing...every...single...day. Yours. I have worn a hat since 1978 and when I say "worn", I mean worn and worked in it. I've NEVER had a hat hold up to my kind of wearing like your 80X that I wear everyday. Yes, I now have my "town hat" also that I like to wear when I clean up for a night on the town and I'm very proud of it. Thanks for making a superior product for a reasonable price and standing behind what you make."
Karla Stailey
D BAR B Cattle Co.
McFarland Ranch, Aledo, TX



"I LOVE MY HAT! I really never noticed the various qualities and shapes (or lack thereof) of hats that can be seen at the horse shows, but since I've gotten my custom hat from you I can really see the difference. Thanks for your attention to detail and making sure that I enter the ring with a hat of the highest quality shaped correctly for the disciplines I ride in."

Thanks again,
Jenean Kemp
Lee's Summit, MO


"Most everyone I associate with wears a hat at one time or another, and most hats work for casual or special occasion wear. I'm writing you to say that there's only one hat that has held up to working and wearing...every...single...day. Yours. I have worn a hat since 1978 and when I say "worn", I mean worn and worked in it. I've NEVER had a hat hold up to my kind of wearing like your 80X that I wear everyday. Yes, I now have my "town hat" also that I like to wear when I clean up for a night on the town and I'm very proud of it. Thanks for making a superior product for a reasonable price and standing behind what you make."
Karla Stailey
D BAR B Cattle Co.
McFarland Ranch, Aledo, TX



"I must tell you that I have heard for ages that if you are only going to own one hat in you life...make it one of Shorty's. Someday...if I ever win the lottery, I am going to get the one I saw in Cowboys & Indians Magazine's last issue...the one with the brown & white cowhide on the brim...what a hat! You are truly an artist! I know that if my Great Grandmother was still with us, she would be sporting a hat from Shorty's! (She was always a sucker for a great hat!)"

Helen Benziger
Great Granddaughter of "The Unsinkable" Molly Brown
(Helen now owns one of my custom hats and is very happy with it!)



"Dear Shorty,
I love my hat that you sent! I am looking forward to receiving my silver belly! I'll be wearing your hat at Carnegie Hall in May 2003!
Happy Trails,"
Thomas Etheredge, Western Music Association
(Prairie Rose Wranglers)

Thank you all- Especially, Shorty! for the absolute PERFECT hats ever! John and I received our hats and WOW! DO THEY FIT PERFECTLY!!! 25-30 years, we've been looking for the best hats. Now, we've found them. We have never had so many great compliments.
Thank you, Shorty.
We really appreciate it.
John and Penny Reedy

Regarding our Restoration/Renovation Service:

Shorty:
I got my grandpas hat back today from you and I am Happy, Happy, Happy!  You did a wonderful job and I can't wait to show my dad! I know he will want it back now, but he's not getting it!
I LOVE IT!
Thanks So Much!  
Sue Johnson
IPRA Spokesmen


Shorty:
Received parcel today! Are you sure these are mine??? I do not ever remember them looking that good even when they were new!!!! You sure did work your magic. Thanks so much for a job well done and on such short notice. I will be the bell of the ball at this upcoming Spring Fling APHA Show thanks to you and yours! You have my sincerest appreciation.
Claudia



"I received my hat day before yesterday and I have worn it both days since. WOW! What a great job. I have gotten a lot of compliments. You all are my hatters FROM NOW ON.
I wondered what it would come out looking like. You all made an old worn out hat look NEW. Thanks so much. I will always tell where I got it and where to buy new or get a hat redone."
Rex Davis

"Shorty did nothing short of a miraculous job...I'm extremely impressed with her work and would unconditionally endorse her.
WOW - the hat looks NEW."
Roger Reynolds